Our Booking and Cancellation Policy
How deposits, cancellations, rescheduling and our free re-clean work at Pro City Maids, serving Toronto and the GTA.
Do you require a deposit to book a cleaning?
A $50 deposit confirms every booking.
What happens if I cancel with less than 24 hours' notice?
Cancelling with less than 24 hours' notice costs $50.
Can I reschedule instead of cancelling?
If you reschedule instead of cancelling, your $50 goes toward the clean.
What if I'm not happy with the clean?
Report an issue within 24 hours and we re-clean it free.
Who cleans my home, and are they insured?
Pro City Maids is responsible for every clean; all cleaners, staff or contractor, are insured, bonded and background-checked.
Ready to schedule? Book your clean online.